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The Workers’ Comp Insider Toolbox.

23 two page playbooks on the things that actually move workers’ comp cost. Injury response, return to work, claim reviews, settlement, premium.

Short enough to read before a meeting. Clear enough to hand to a supervisor without explaining first. Yours for a free account, no card and no trial clock counting down.

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  • 23playbooks
  • 2pages each
  • 5topics
  • $0to join

Built to be used, not filed

Two pages, not two hundred

Every reference fits on both sides of one sheet. You can read one in the time it takes for a meeting to start, and print it without thinking about it.

Written for the person doing the work

Supervisors, HR, safety and ops leads. Plain language, concrete steps, and nothing that assumes you already speak claims.

Pulled from a working system

These are the field pieces of the injury management operating system Amaxx installs inside employers, not general advice assembled for a download.

What is in it

Every cover below is a real two page playbook waiting in your account. Nothing here is a sample or a teaser chapter.

Start here

Where the cost actually comes from, what an elite program looks like, and how to tell whether yours is working.

The Step-by-Step Process to Master Workers' Comp in 90 Days
The Step-by-Step Process to Master Workers' Comp in 90 Days A phased 90-day sequence for reforming a program, starting with Phase 1: Assess and Measure. It opens by naming the most common error, which is mis...
10 Tier-1 Tactics to Build a Workers' Comp Program
10 Tier-1 Tactics to Build a Workers' Comp Program Ten foundational tactics in dependency order, starting with management commitment because nothing else moves without it. Includes how to earn that...
How to Measure Workers' Comp Success with 5 Critical Metrics
How to Measure Workers' Comp Success with 5 Critical Metrics Five metrics that show where your program actually stands, starting with Cost Per Full Time Equivalent Employee. The sheet makes a sharper point th...
Blueprint to Create Your Workers' Comp Employee Brochure
Blueprint to Create Your Workers' Comp Employee Brochure The employee brochure is the first thing an employee learns about your workers' comp program, and it sets their expectations before they are ever i...
Core Elements of Behavior-Based Safety for Injury Management
Core Elements of Behavior-Based Safety for Injury Management Safety and workers' comp are separate functions aimed at the same goal. This sheet covers the core elements of behavior-based safety and the Antece...

Injury response

The first hours. Who acts, what gets said, where the employee goes, and what gets written down.

Supervisor Training Template for Injury Response
Supervisor Training Template for Injury Response Supervisors are usually first to respond to an injury and have outsized influence on the outcome, yet most are never prepared for it. This template...
The 6-Step Process to Determine Workers' Comp Injury Causation
The 6-Step Process to Determine Workers' Comp Injury Causation Causation is a process, not a yes or no answer. This sheet lays out the six steps in order: evidence of disease, clinical evidence of a causal link...
Workflow for Using Telemedicine in Workers' Compensation
Workflow for Using Telemedicine in Workers' Compensation A decision workflow for where telemedicine fits in injury response: initial or one-off semi-urgent care rather than ongoing treatment, and particul...
How to Develop Trust, Empathy, and Communication After an Injury
How to Develop Trust, Empathy, and Communication After an Injury Claim outcomes track closely with how the injured employee is treated at first contact. This sheet collects the research, including a Liberty Mutua...

Return to work and medical care

Getting people back to productive duty, and directing the medical side rather than receiving it.

13 Research Studies That Prove the Value of Return to Work
13 Research Studies That Prove the Value of Return to Work Return to work fails when management, supervisors, providers, or the employee resist it. This sheet arms you with the published evidence: 13 studie...
Five-step Sequence to Coordinate RTW with ADA Compliance
Five-step Sequence to Coordinate RTW with ADA Compliance Two parallel five-step sequences of accommodation, ADA and collaborative return to work, laid side by side so you can see exactly where they align...
How to Leverage Medical Expertise to Return 95% of Employees to Work
How to Leverage Medical Expertise to Return 95% of Employees to Work Three points that decide whether an injured employee goes back to work quickly: how the employer sets up the triage call, how medical decisions get...
When to Use, Not Use, and Stop Using Nurse Case Management
When to Use, Not Use, and Stop Using Nurse Case Management Nurse case management delivers real savings when used well and is one of the most misunderstood services in workers' comp when it is not. This shee...
How to Use Evidence-Based Medicine to Create Better Claim Outcomes
How to Use Evidence-Based Medicine to Create Better Claim Outcomes Evidence-based medicine, formularies, and the opioid question usually get discussed at a national or state policy level, which is hard to convert i...

Claims, litigation and settlement

Running the adjuster instead of being run by them, and handling the claims that threaten to run away.

How to Select and Audit Claims in a Meaningful Claim Review
How to Select and Audit Claims in a Meaningful Claim Review The hardest part of a claim audit is deciding which files to review. This sheet covers the selection method, including the rule of 7s for sampling...
How to Get Adjusters to Follow Your Account Handling Instructions
How to Get Adjusters to Follow Your Account Handling Instructions Account handling instructions fail for a predictable reason: they are too long. Adjusters carry several accounts, each with its own instructions, s...
How to Avoid, Manage, and Win Workers' Comp Claim Litigation
How to Avoid, Manage, and Win Workers' Comp Claim Litigation Most claims never reach litigation, and the ones that do are usually avoidable. This sheet starts with why injured workers hire attorneys, using WC...
Trade Secrets to Settle the Most Difficult Workers' Comp Claims
Trade Secrets to Settle the Most Difficult Workers' Comp Claims Most claims resolve with the employee back at work. A small share become difficult, expensive, and life-altering, and those tend to sit on autopilo...
6-Part Blueprint to Manage Catastrophic Workers' Comp Claims
6-Part Blueprint to Manage Catastrophic Workers' Comp Claims Catastrophic claims carry higher stakes in every direction, and poor outcomes on them trace to three causes: poor communication, treatment delays,...
Pharmacy Cost Drivers and How to Control Them
Pharmacy Cost Drivers and How to Control Them The top five pharmacy cost drivers in workers' comp and the controls for each. Includes opioid spend data showing cost per injured worker climbing...

Premium, classification and hiring

The money side, and the decisions made long before anyone gets hurt.

How to Calculate Your Minimum Mod and Controllable Premium
How to Calculate Your Minimum Mod and Controllable Premium Your minimum mod is the experience modification factor you would carry with zero losses. The gap between your current mod and that floor is your co...
3 Big-Money Payroll Deductions Employers Most Often Miss
3 Big-Money Payroll Deductions Employers Most Often Miss Total workers' comp cost is payroll times rate times experience modification factor times adjustments, plus claim costs. Payroll and rate are gover...
4-Step Sequence for Employee Screening, Hiring, and Placement
4-Step Sequence for Employee Screening, Hiring, and Placement The cheapest workers' comp claim is the one that never happens, and a meaningful share of claims trace back to the hire. This sheet gives the scree...
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Two

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Three

Read them, print them, hand them out. They are yours to use inside your own program.

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When references are not enough

The library tells you what good looks like. Building it across every location is a bigger job, and that is what the full Success Hub membership is for: 32 playbooks, 288 lessons and the member forum, at $95 a month.

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Questions people ask first

Is this actually free, or free for now?

Actually free. There is no card field in the signup, no trial period, and no expiry on the account.

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It creates your account and lets you back in. You can unsubscribe from emails any time and keep the library.

Can I share these with my team?

Yes. Print them, attach them, put them in a supervisor binder. They are written to be handed to somebody.