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You are here: Home / Cost Reduction Phases / Phase 4: Monitoring & Management

Phase 4: Monitoring & Management

Phase Four – Step 14

Monitoring & ManagementThe steps in the Monitoring & Management Phase involve posting implementation support and monitoring of processes, injury claims, and lost time data.

STEP 14: MONITORING THE PROGRAM

After implementation, the company should be able to demonstrate results through:

  • Declining injury rates
  • A shift in the Return to Work Ratio showing that most injured employees return to work sooner
  • A significant decline in the Cost Per Employee (discussed in Performance Goals Module)

Procedures to be implemented should include:

  • Correct completion of forms and claim tracking documents after injuries
  • Communication between all players throughout the claim process
  • Cooperation between your company and your claims administrator
  • Use of standardized documents/templates to communicate with injured employees, treating physicians, internal managers, and your corporate office

Continued success is ensured by:

  • Continuous review, analysis, and refinement of processes
  • 100% attendance at claim review meetings with your claims administrator
  • Review of loss data
  • Revisions to resource guides, brochures and forms, as needed
  • Continual improvement of relationship with local medical providers

 

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Workers’ Compensation
Improvement Plan Steps

  1. Assessment & Recommendation
  2. Design & Development
  3. Training & Implementation
  4. Monitoring & Management

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